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Digitalization Of Financial Services

The development of the banking and financial industry during the pandemic has encouraged the growth of faster financial digitalization. The need to work remotely and changes in customer behavior demand innovation in service. The presence of contact center is the main key to the success of digital services.

For this reason, we invite 4 contact center leaders from financial industry to discuss about Digitalization of Financial Services in the CC-APAC Leaders Talk, which will be held on Friday, 17 December 2021, 15:30-17:30 Jakarta Time. We will use Webex for video conference and broadcast to YouTube to all participants in Asia Pacific.

Join by phone
+65-6703-6949 Singapore Toll
Access code: 251 995 06807

Digitalization of Financial Services


Contact Centre Association of Malaysia (CCAM)

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