Award 2011 Category

Award 2011 Category

Award Categories:

Corporate Awards:
  • Best In-House Inbound Contact Center under 100 seats
  • Best In-House Inbound Contact Center above 100 seats
  • Best In-House Outbound Contact Center under 100 seats
  • Best In-House Outbound Contact Center above 100 seats
  • Best Outsource Inbound Contact Center under 100 seats
  • Best Outsource Inbound Contact Center above 100 seats
  • Best Outsource Outbound Contact Center under 100 seats
  • Best Outsource Outbound Contact Center above 100 seats
  • Best New Comer Contact Center
  • Best CRM Program Implementation
  • Best Video Contact Centre
  • Best Technology Innovation
  • Best People Contact Center
  • Best Process Excellence Award
  • Best Green Contact Center
  • Best Social Media Program in Contact Center Award
  • Most Creative Contact Center
Individual Awards:
  • Best Contact Centre Manager under 100 seats
  • Best Contact Centre Manager above 100 seats
  • Best Contact Centre Supporting Professional under 100 seats
  • Best Contact Centre Supporting Professional above 100 seats
  • Best Contact Centre Professional under 100 seats
  • Best Contact Centre Professional above 100 seats
  • Best Contact Center Team Leader
  • Best Contact Center Tele-marketer
Prestige Awards:
  • Corporate Social Responsibility Award
  • Industry Professional Development Achievement Award
Related

Award 2011 Category


Contact Centre Association of Malaysia (CCAM)

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