- Master COPC® Best Practices: Proven methodologies to optimize customer experience operations
- Global Certified Trainers: Expert-led sessions with extensive CX and contact centre experience
Contact Centre Association
of Malaysia
for Career Advancement
in Customer Experience
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WHY CCAM
Whether you are a multi-national corporation, a small and medium enterprise or a government department and you deal with your customers via a contact centre, the Contact Centre Association of Malaysia is for you. Whether you are in the planning process or are an established player CCAM can help you. Currently we have members who own contact centres, use contact centre and members who serve the contact centre industry from a broad range of vertical industries including:
EXPLORE CCAM
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