- Accreditation of corporations in the industry
- Certification of professionals in the industry
- CCAM Best Practice Public Programs
- CCAM Excellence Awards
- Regional Best Practice Awards
- Industry forums with relevant government authorities/bodies.
- Government consultation on critical issues.
- Policy Making influence
- Influencing law makers
- Driving the governments objectives for the CRM and Contact Centre industry as a whole
Mission Statement

Professional Standard
CAREER DEVELOPMENT
- Certified Training for career advancement
- CCAM Supported Public Courses
- CCAM Annual MBA Scholarship award
- CCAM Career Hub
- Online recruitment and job-placement for the industry
- Web classifieds for members.
- CCAM In-house library & Information pad

DESIGN | DEVELOPMENT
WE CAN HELP
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a book.
WHAT WE DO
WHAT WE DO
EVENTS & PRODUCTS
- Monthly Industry Journal
- Professional World Class Seminars
- Industry Directory and Guide
- National Industry Conference & Exhibition
- Annual Industry Awards & Gala Night
- Quarterly White Paper Presentations
- Research & Survey Findings
- Statistical Updates
DESIGN | DEVELOPMENT
WE CAN HELP
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a book.
WHAT WE DO
WHAT WE DO