The 15th National Contact Centre Conference (NCCC) 2026 has officially concluded, and we extend our sincere appreciation to everyone who contributed to making this milestone event a success.
Our heartfelt thanks to all members, VIPs, distinguished guests, sponsor partners, speakers, industry leaders, and participants for your presence, support, and valuable contributions throughout the conference.
Guided by this year’s theme, “Building with Purpose,” NCCC 2026 served as a meaningful platform for collaboration, knowledge sharing, innovation, and forward-looking discussions within the Contact Centre and Customer Experience (CX) industry.
A special note of appreciation to En. Anuar Fariz Fadzil, CEO of Malaysia Digital Economy Corporation (MDEC), for delivering the Industry Keynote and sharing valuable insights on digital transformation and the evolving CX landscape.
To all sponsors and partners, thank you for your continued trust and support. To every attendee, thank you for making the 15th edition of NCCC a memorable and impactful gathering for the industry.
We look forward to continuing this journey together as we shape the future of the industry — with purpose
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