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Transforming Business For Resilience

This workshop on ‘Transforming Business for Resilience’ will bring alignment and synergy to the organization’s leadership team to drive business productivity in this ever-changing environment while keeping an eye on the threats faced by organizations. This will also help them…

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Future Of Hybrid Working

Since the start of the Covid-19 Pandemic, the urgent need to address the Work From Home trend has spawned the Hybrid Working Model, though not new around the world, nevertheless the model has its merits as well as its brickbats.…

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Team Aligment Workshop

Organizational alignment is the key to any successful organization. Working in a siloed organization creates unknown gaps in your customer experience. It also takes away any accountability or transparency between departments. The only way to truly accomplish this is through…

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Contact Centre Association of Malaysia (CCAM)

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