We are excited to announce the CCAS 20th Contact Centre Symposium & CC-APAC Expo 2024, themed “The F.U.T.U.R.E is Now”, taking place on 23 – 24 October 2024 at the Equarius Hotel Sentosa.

Event Highlights:

Trailblazing Speakers: Hear from industry leaders and thought pioneers who will share their insights and expertise.
Focus on CX and AI: Explore how AI and cutting-edge technologies are revolutionizing customer experience.

Why Attend?

Foresight: Gain insights into emerging trends and challenges shaping the future of customer experience.
Unravel: Understand the complex behaviors of modern consumers and the key drivers behind their decisions.
Technology-Driven: Discover how technological innovations are enhancing customer connectivity and engagement.
Unified: Learn about cohesive strategies for a seamless customer journey from success stories and proven methodologies.
Responsive: Develop agile customer service frameworks to adapt swiftly in a dynamic market.
Ethics: Engage in discussions on maintaining ethical integrity in AI integration and customer experience initiatives.

Join us as we navigate the future of customer experience. Whether you’re an industry leader, a scholar, or an innovator, your presence is invaluable. Buy your passes now and play a pivotal role in shaping a customer-centric future.

Event Benefits:

Networking Opportunities: Connect with industry leaders, innovators, and peers from across the Asia-Pacific region.
Cutting-Edge Insights: Access the latest research, trends, and strategies in customer experience.
Interactive Sessions: Participate in workshops, panel discussions, and Q&A sessions to ensure every voice is heard.

Join us for two unforgettable days of learning, inspiration, and empowerment. Be part of the movement setting the stage for a more innovative, responsive, and customer-centric tomorrow.

Buy Your Passes Now!