Webinar 3: “Fuelling Your Future : How Working in a Contact Centre Can Propel Career Success”
Event Overview.
Part One – Wednesday 15th January 2020 @6:00pm
“Making the Most of It! Tips & Techniques for Future Success”
Early career experience in the call centre industry helps prepare individuals in many ways to eventually take on senior management roles both within and outside the industry. Dr Alan Downe, Research Fellow at Multimedia University, will show how worker skills and attributes that employers most value are acquired and honed best in customer service environments. Dr Alan will share a range of self-assessment techniques and objective-setting instruments that can be used to propel your own career development.
You are invited to a Zoom Webinar.
When: Jan 15, 2020 06:00 PM Kuala Lumpur
Topic: FUELING YOUR FUTURE : “MAKING THE MOST OF IT! TIPS & TECHNIQUES FOR FUTURE SUCCESS”
Register in advance for this webinar:
https://zoom.us/webinar/register/WN_MYxbiqykTVCxlCvQEU-dGw
After registering, you will receive a confirmation email containing information about joining the webinar.
Part Two – Thursday 16th January 2020
“Career Success Stories: Meet Our Powerhouse Panel”
Dr Alan will welcome four senior managers to draw on their own career experience, from the call centre floor to the boardroom. An interactive, fast-paced roundtable discussion promises to offer insights and tips relevant to your own situation as you move ahead in your career.
Our Powerhouse Panel will feature:
You are invited to a Zoom webinar.
When: Jan 16, 2020 06:00 PM Kuala Lumpur
Topic: FUELING YOUR FUTURE : “CAREER SUCCESS STORIES: MEET OUR POWERHOUSE PANEL”
Register in advance for this webinar:
https://zoom.us/webinar/register/WN_ziqLMtfMRBO-S3js4JnN4Q
After registering, you will receive a confirmation email containing information about joining the webinar.
See you then. Feel free to contact CCAM Secretariat office should you need assistance.
