Greetings from CCAM

Thank you for joining us in the webinar “Hear it from the Champions” that was held on 8 July 2021. We hope the insights that were shared by the panel will be beneficial in your preparation for the awards this year.

I’d like to record my appreciation to Mary Nair, our Chief Judge for the 2021 Awards and our panel of award winning speakers:

Shri Ram Prakash A/L Haridas (DHL Express (M) Sdn Bhd)
– Best Contact Centre Professional Under 100 Seats

Mohamad Zulhizam Bin Mohamad Komaruddin (AIA Shared Services Sdn Bhd)
– Best Contact Centre Quality Assurance Specialist

Resh Ratnam (Young Living (M) Sdn Bhd)
– Best New Contact Centre (Project)

Sally Yi Ting Zhang (Concentrix CVG (M) Sdn Bhd)
– Best Outsourced Inbound Contact Centre Above 100 seats

Soliana Mohammed Yusoff (Malayan Banking Berhad)
– Best Corporate Social Responsibility Award

If you were not able to attend the webinar, the recording of the same may be viewed via the link below.
All the best to all participants.

Warm Regards,
S. Thilakavathi
Awards Chair 2021

Access Passcode: Ssgr@0RM