Raj Chaudhuri, Board of Director, member of the Country Executive Team for American Express Malaysia. He is responsible for delivering on the vision & roadmap for an array of Processes on a global scale. A keen enthusiast in bringing a digital revolution in servicing world, Raj focuses on empowering teams to drive Process optimization & standardization and making hubs digital ready. A strong promoter of Inclusion & Diversity, Raj sponsors Employee Chapters with a focus on creating a great environment for the workforce. Raj joined American Express back in 1998 in India and has held several roles in different areas of business.