The last two years have changed how your customers behave forever. Their love for personalized in-store experiences has been matched by the ease and convenience of engaging online. But what does that mean for you?

Our webinar with the Contact Center Association of Malaysia (CCAM) will uncover the 5 biggest customer experience trends in Malaysia for 2022. Tune in to stay on top of them and learn how to:

• Delight the modern customer with empathy and speed
• Prioritize messaging and mobile-first conversations to scale your operations
• Drive revenue and growth with AI-based CX automation

Here is our expert speaker panel who will unpack these trends and tell you and how they impact Southeast Asia: