This year’s CX Summit by CCAM is themed “Transformation Accelerated” and coupled together with CCAM’s rights in organizing the CC-APAC Regional Gathering & Awards 2023.

We expect a bigger participation at this year’s Summit through our regional alliances as well as a well-established follow up from past year’s success. The Summit has always anchored on authentic rich content via real case studies and reputable speakers with latest thought-leadership as well as creating an interactive & engaging single stream sessions for people to connect – this year will be no different!

Sponsors have always benefitted with our inclusivity and open platforms of engagement which we see as a key in our partnership.

We have chosen the theme of “Transformation Accelerated” in recognition of the realities of today’s world through the rise of artificial intelligence everywhere. The theme will set the conversations at the Summit in design to benefit the audience for their transformation programs in the coming year of 2024.

Come join in building up CX in Malaysia and the APAC overall through CX Summit 2023!

Vigneswaran Sivalingam – Organizing Chair of CX Summit 2023, President of CCAM