This is a ‘not to be missed’ webinar, especially if you are participating or planning to participate in the Individual Categories for the CCAM Annual Industry Excellence Awards. This panel discussion, held on the 13th of July 2023, from 3:00pm to 4:30pm will feature individual award winners from CCAM Annual Industry Awards in 2022.
Speakers will be:
- Loraine Lingam of Maxis, winner of the award for Best Contact Centre Manager: Inbound
- Kumanan Parimalam of Webhelp, winner of the award for Best Contact Centre Manager: Outbound
- Abdullah Arif Abdul Malik of Majorel, winner of the award for Best Contact Centre Team Leader
- Vikneswari Panneerselvam of DHL Express, winner of the award for Best Contact Centre Support Professional: Trainer
The session will be moderated by the Lead Judge for this year’s awards, Mr. George Aveling and promises to give you practical insights on the awards process.
