Discover how you can create differentiated customer experiences at scale, rethink processes to collect and analyze interaction data, and how design experiences that are connected, measured, and analyzed.

Rapid innovation in artificial intelligence and analytics is shaping the future of customer engagement. Transforming AI ideas into real business outcomes.

Advanced machine learning models, natural language processing, intent models, and analytics engines embedded in the Cloud Platform. It’s breakthrough science to high-impact solutions and infuses it across a broad set of applications.

Therefore, CC-APAC invites Manish Shah, Vice President SE Asia Verint, Customer Engagement Solutions, to discuss Data Science and Data Analytics in Contact Center.

Moderator:
Andi Anugrah, Chairman of ICCA Indonesia & Director Telexindo Bizmart.

Friday, March 4th, 2022
15:00 – 16.30 Jakarta Time
Via Zoom

Meeting ID: 879 8310 8423
Passcode: ccapac

Don’t miss it and get various insights from this leader’s talk!🙌

See you👋👋