Greetings from CCAM, Latest perspectives on the coronavirus outbreak, the twin threats to lives and livelihoods, and how organisations can prepare for the next normal – McKinsey & Company Follow the links below for further information; COVID-19: IMPLICATIONS FOR BUSINESSCOVID-19 briefing note: May 13, 2020COVID-19 : Briefing Materials TweetSharePlus oneShareEmail Related FAQ – 17TH NATIONAL CONTACT CENTRE AWARDS 2016 Award 2012 Winner 2013 Awards Briefing COVID-19: Implications for business by Mckinsey & Co June 12, 2020 Amirul CCAM NEWS