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CCAM and Associate Partner NICE Ltd., recently successfully hosted a virtual webinar series on “Empowering Customer Experience in Digital Engagement”.

This highly informative session was held on 21st November 2021 which was moderated by CCAM’s Deputy President, Vigneswaran Sivalingam with the panelist lineup of Nadia Younan, APAC WFO Solutions Manager, NICE, Howard U, Enterprise Account Manager, NICE and Ng TC Senior Solution Manger from O’Connor’s Engineering Services.

Empowering Customer Experience in Digital Engagement


Contact Centre Association of Malaysia (CCAM)

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