Who Should Join
INDIVIDUAL
- Suitable for individuals
- Does not have voting rights during CCAM’s Annual General Meeting (AGM)
- Have the right to run for CCAM Executive Committee at the AGM
- Access to member only section of the website and research papers published by CCAM partners
- Invitation to CCAM’s quarterly networking events
- Discounts to attend selected CCAM Events
CORPORATE
- Suitable for organisations with in-house contact centres, BPO’s and Contact Centre Outsourcers
- One (1) voting right per company at CCAM’s Annual General Meeting (AGM)
- Right to nominate a representative to run for CCAM’s Executive Committee at the AGM
- Able to participate in CCAM’s Industry Excellence Awards
- Access to member only section of the website and research papers published by CCAM partners
- Invitation to CCAM’s quarterly networking events
- Discounts to attend selected CCAM Events
ASSOCIATE
- Suitable for organisations that act as solutions providers (technology, human resource, etc)
- One (1) voting right per company at CCAM’s Annual General Meeting (AGM)
- Right to nominate a representative to run for CCAM’s Executive Committee at the AGM
- Access to member only section of the website and research papers published by CCAM partners
- Invitation to CCAM’s quarterly networking events
- Discounts to attend selected CCAM Events
Citizens and/or residents of Malaysia and above 18 years old of age residing or working in Malaysia without restriction of sex, race or religion who are working directly or indirectly in the Customer Relationship Management Organization that operates a Customer relationship management function and or a Contact centre organization that operate Contact Centre function or a user to or a vendor to a Customer Relationship Management Organization and Contact Centre organization are eligible to be a member of the Association.
Calling all Call/Contact Centre Industry professionals. The CCAM offers you the opportunity to network with industry peers, experts, and solutions provider. This is your chance to help yourself and also help shape and develop the industry which you have a vested commercial and professional interest. Become a member of CCAM today.
Membership Application Form & Process
Below is the process of becoming a CCAM Member: –
- Complete the Membership Application form
- Email the completed form to CCAM Secretariat. Email ccam_secretariat@ccam.org.my
- CCAM Secretariat will contact the names in the Membership Application form for verification within one working day
- CCAM Secretariat will fix an appointment for CCAM Executive Director for a courtesy visit at the Applicant’s premise
- CCAM Secretariat will submit the completed membership application form to its Executive Committee after the visit for approval
- CCAM Secretariat will send an acceptance letter and invoice to the Applicant. The original document will be sent via courier for payment processing
- Applicant to remit the per se subscription fee within fourteen working days from date of invoice
