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Since the start of the Covid-19 Pandemic, the urgent need to address the Work From Home trend has spawned the Hybrid Working Model, though not new around the world, nevertheless the model has its merits as well as its brickbats.

This programs seeks to address the many benefits and also share best practices of the Hybrid Working Model, from a technical and also corporate adoption perspective. The various such as inclusiveness and isolation policies will also be explored. This hybrid Training-Consulting program will focus on assisting the organization in implementing a Hybrid Working model, identify potential pitfalls and issues pertaining to the implementation of the Hybrid Working Model.

Future Of Hybrid Working


Contact Centre Association of Malaysia (CCAM)

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