NICE along with CCAM would like to invite you to attend an exclusive Breakfast Roundtable Event entitled ‘Driving Business Outcomes through Data-Driven Decision Making.’ This event will be held on Thursday, the 12 June 2025, from 8:00am – 10:00am, at the Hilton Hotel in Kuala Lumpur.
Speech and text analytics convert unstructured customer interactions—calls, chats, emails—into structured, actionable insights. This enables organizations to align operational activities with strategic goals by making informed, evidence based decisions.
Agenda:
8:00 a.m. – 8:15 a.m. Registration
8:15 a.m. – 8:20 a.m. Welcome address CCAM
8:20 a.m. – 9:00 a.m. Roundtable discussion Sunny (NICE)
9:00 a.m. – 10:00 a.m. Breakfast and networking
