Gartner just published their latest Magic Quadrant research on customer service and contact center applications and has recognized Freshworks as a ’Visionary’ for our cloud-based omnichannel customer service platform, Freshdesk. (Read more…)
2020 Gartner Magic Quadrant for the CRM Customer Engagement Center | Freshworks
The Contact Centre Association of Malaysia (CCAM) was inaugurated in September 1999. CCAM are a non-profit organization for various contact centre nationwide.