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The Contact Centre Association of Malaysia (CCAM) was inaugurated in September 1999. CCAM are a non-profit organization for various contact centre nationwide.
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Have you registered for the Covid-19 Vaccination? Getting vaccinated is the way to keep the COVID-19 pandemic at bay! Thousands of our nation's dedicated frontline workers have been vaccinated, now it's your turn! Register yourself and your family members via the MySejahtera app today or visit https%3A%2F%2Fccam.org.my%://www.vaksincovid.gov.my/ for more info. Let's do our part to [...]
[vcex_spacing size="20px"] The government via MITI is currently looking at an immunisation exercise to be undertaken directly by manufacturing organisations. Attached are the presentation from MITI and a brief of the programs. You can send your request to pilot.vaccine@miti.gov.my (for those interested to participate in the pilot test) and vaccine4industry@miti.gov.my (for business travellers). 1. ONSITE VACCINATION REQUESTS BY [...]
MDEC has just launched their hiring and training incentive for digital services and tech roles (data/cybersecurity/software). This is an initiative to incentivise employers to hire Malaysians via digital upskilling and reskilling programmes. This initiative supports digital tech and service companies to hire digital talent through salary and training incentives. It consists of the following [...]
[vcex_spacing] [vcex_spacing] Hi everyone, Please join me in welcoming our newest team member at CCAM - Manjelah Thavamoney. Better known as Manju, she joins us on Wednesday, 14th April 2021 as Executive Director, working closely with the President and the Executive Committee, to help expand relationships with our key stakeholders. Manju brings with her the foresight of taking [...]
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[vcex_spacing] Greetings from CCAM! Kindly find attached MCO 2.0 - FAQ by the Ministry of International Trade and Industry for your information and understanding. Please refer to Appendix 1 C22. Contact Centres are categorized under Global Business Services (GBS). #staysafe [vcex_spacing] [vcex_spacing][vcex_button url="https%3A%2F%2Fccam.org.my%://ccam.com.my/wp-content/uploads/2021/01/SOALAN-LAZIM-MITI-PKP-13-JAN-26-JAN-2021_FINAL_DIKELUARKAN-PADA-12-JANUARI-2021.pdf" size="large" style="outline" align="center" color="blue" border_radius="50px"]FAQ by the Ministry of International Trade [...]
[vcex_spacing] [vcex_spacing] Greetings from CCAM and Freshworks, Freshworks can help you scale up or scale down your operations with just the click of your mouse. Traditional contact center solutions make haughty claims, and you don’t want to invest into ‘a one-size-fits-all’ package. As your business expands, you need a solution that can scale with you. [...]