[vcex_spacing] The Talent Team at the Malaysian Digital Economy Corporation (MDEC) is organising Talent Hunt 2023, an initiative to improve graduate employability while assisting the digital technology industry in locating the talent it requires. MDEC would like to extend this invitation to CCAM members and partners to participate. This programme will give organisations to [...]
CCAM presents our 8th Edition of Making Connections Newsletter for your reading pleasure. Click HERE to read more.. [vcex_spacing]
CCAM presents our 7th Edition of Making Connections Newsletter for your reading pleasure. Click HERE to read more.. [vcex_spacing]
The Contact Centre Association of Malaysia would like to extend our deepest congratulations to both TDCX Malaysia and DHL Express Malaysia on your success at the 2022 Contact Centre Asia Pacific (CCAPAC) Awards which was held on Friday, the 25th of November 2022. You have brought pride to the contact centre industry and Malaysia! CC-APAC [...]
On behalf of our Industry Partner, the Malaysian Digital Economy Corporation, CCAM would like to extend this invitation to MDEC’s Invitational Golf Tournament to our partners and selected members. This exclusive event will be held on the 10th of December 2022 at the Mines Resort and Golf Club. You can register via email to reservation@ultragenesis.biz, [...]
[vcex_spacing] Enjoy fee waivers when you sign up by the 31st of December 2022! Maximise your sign-up with these offerings: Grab For Business Portal (2+1 year contract) 6 months admin fee waiver Portal setup fee (MYR5,000) waived Minimum spend (MYR3,000) waived MYR4,500 security deposit only (refundable upon termination) Looking for a practical gift? GrabGifts is suitable [...]
CCAM presents our 6th Edition of Making Connections Newsletter for your reading pleasure. Click HERE to read more.. [vcex_spacing]
[vcex_spacing] Celebrating the recent launch of the Malaysia Digital initiative, MDEC proudly presents Malaysia Digital Week 2022! Happening from 11 October to 14 October 2022, this hybrid conference will feature a 2-day anchor event and a series of satellite events by our partners at various locations in Malaysia. Take part and experience engaging sessions [...]
[vcex_spacing] [vcex_spacing] Customer complaints highlight key areas where a product or service requires improvement. Complaints allow room for open discussion to find solutions to the problem. Frontliners need to be equipped with the necessary knowledge to handle complaints effectively and efficiently. This programme aims to equip participants with the knowledge of handling complaints with the [...]
The Contact Centre Association of Malaysia (CCAM) was inaugurated in September 1999. CCAM are a non-profit organization for various contact centre nationwide.