Thank you for bringing your energy, spirit, and sportsmanship to CCAM Amazing Explorace 2025 on 14 June. You made it a day to remember! From clue-solving to sprinting between LRT stops, conquering the games at Taman Aman, and cheering each other on — the enthusiasm and teamwork on display were inspiring. We saw laughter, sweat, selfies, and [...]
View more
In today’s fast-paced environment, customer support teams need more than just tools—they need insights that empower them to deliver seamless, efficient, and highly personalized experiences. Join us as we explore how AI in the contact center can elevate your agents by providing actionable insights across voice, video, and chat interactions. Discover Zoom’s groundbreaking approach to [...]
Digital minister Gobind Singh Deo says Malaysia’s business-friendly policies and the strengthening of the ringgit against the US dollar has contributed to the positive outlook. PETALING JAYA: Digital minister Gobind Singh Deo is confident that the digital economy will meet, or even exceed, the projected 25.5% contribution to Malaysia’s gross domestic product (GDP) by the end [...]
Download Press Release
KUALA LUMPUR, Sept 27 — As Malaysia continues to attract investors, Digital Minister Gobind Singh Deo is confident that the digital economy will meet, or even exceed, the projected 25.5 per cent contribution to Malaysia’s gross domestic product (GDP) by the end of 2025. Malaysia’s business-friendly policies and the strengthening of the ringgit against the [...]
The Contact Centre Association of Malaysia (CCAM) was inaugurated in September 1999. CCAM are a non-profit organization for various contact centre nationwide.